Hilary is a passionate trainer who tries to bring clarity, humour and life experiences into her training sessions to make them engaging and interesting. Her aim is to empower individuals to utilise their knowledge outside the classroom and ensure that sessions have clear practical applications. Hilary is committed to life-long learning and is always eager to learn from others’ experiences.
Hilary has worked with adults who have suffered brain injuries and their families, children at risk of significant harm, families in crisis and individuals with complex needs, including disabilities, mental health difficulties, experience of domestic abuse and substance misuse. Hilary has always focused on the importance of building relationships, trust and honesty, especially when there is no ‘easy’ truth.
From her work in a rehabilitation hospital and as a Child Protection Social Worker, Hilary has extensive knowledge and understanding of behaviour that challenges in both institutional and community/family settings. Hilary feels it is important to question the function of behaviour for individuals and highlight the ‘why’ behind it. She believes the language we use to describe behaviour is key to developing empathy and understanding. Hilary feels that a positive culture means the workforce are healthy, stable, motivated and empowered to provide quality services to their customers.
Academically, Hilary has achieved a BA (hons) in Sociology and Political Science, Tutor Accreditation from the General Services Association in the Prevention and Management of Violence and Aggression, a Level 2 Certificate in Equality and Diversity, a PTLLS Level 4 teaching qualification and an MA in Social Work.